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InterContinental Hotels Group | Privacy and Security
How We Protect Your Privacy
The privacy and security of your personal information is very important to us. We do not share your personal
information in ways not disclosed in our privacy statement or without your informed permission. We value your
trust very highly, and we strive to protect the confidentiality and appropriate use of any personal information
you provide to us. Details are described in our Updated Privacy Policy.
InterContinental Hotels Group is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent
organization whose mission is to advance privacy and trust in the networked world. As this Web site wants to
demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its
privacy practices monitored for compliance by TRUSTe. To view a complete list of these validated InterContinental
Hotel Group sites please click on the TRUSTe seal.
If there are questions or concerns regarding this statement, we ask that you first contact:
InterContinental Hotels Group
Attn: Privacy Office
Three Ravinia Drive
Atlanta, Georgia 30346
Phone: 1-770-604-8347
Fax: 1-770-604-5275
Email: privacyoffice@ihg.com
If satisfactory response or resolution is not received within a reasonable timeframe, TRUSTe is available
as a contact. Please see additional information at
TRUSTe Watchdog Dispute Resolution Process.
TRUSTe will serve as a liaison with the Web site to resolve user concerns.
InterContinental Hotels Group complies with the EU Safe Harbor framework as set forth by the Department of
Commerce regarding the collection, use, and retention of data from the European Union. www.Ihg.com participates
in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce. As part of
our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to
our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance
with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your
complaint, you may raise your complaint with TRUSTe by Internet at http://www.truste.org/consumers/watchdog_complaint.php
, fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street, 2nd Floor, San Francisco, CA, USA 94105.
If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name
of company, the alleged privacy violation, your contact information, and whether you would like the particulars
of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute
resolution process, see http://www.truste.org/consumers/watchdog_complaint.php
or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution
process shall be conducted in English. For human resources data we have agreed to cooperate with Data Protection
Authorities. Any questions, comments or complaints about the data practices (including without limitation compliance
with data privacy principles of notice, choice, onward transfer, access, security, data integrity, or enforcement)
of a hosted online OnBoarding software customer or partner for whom IHG processes data should be addressed to
that customer or partner.
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